Do you know if the throttle was remapped during your first service? That's probably the one thing that would send me to the dealership. I am pretty much clueless on that though; does the tech tell you what was actually done? Once the tech plugs the bike in, does he/she know if remapping is actually occurring? I am just lost as a goose on this stuff.
Hey Sarah. Most Ducati dealerships I've been to don't tell you what has been done during service. In the case on the Scrambler's first service (and because if this forum), I made a point to speak with the mechanic who did the service to ask him about the re-mapping in particular.
Keep in mind that this is a Canadian bike/dealer so there may be regional differences but in my case, there was no remap available at the time so the 1st service consisted of double-checking tensions/torque values, changing oil, cleaning/lubing chain and a "visual inspection"...all for the low price of about $300 CDN after tax.
After service, the bike shifted smoother and revved easier because of the new (and different spec) oil. There was a new, deliberate "clunk" when putting the bike into first gear from neutral which is a better confirmation than the vague shifting I had felt during the break in period. Since then, the exhaust note has also gotten louder/growlier (stock Termi FT exhaust) because of burn-in of the cat/muffler itself.
Hope that helps.