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My mirrors were pointing straight at the ground behind me the whole way home from the dealership. It turns out that the adjustment for 'up and down' was not possible because the mirrors were stuck in one position, even after loosening the lock down nuts. My hunch is that the factory paint dried and the mirrors locked to the threads on the stalks. Here's what I did.
After you break the mirror lose from the stalk you'll be able to set it up to your liking. Then just lock the 12mm nut down when you're happy. After you get it set, you are able to make fine adjustments by hand for left to right and just a bit of up and down. They're wide angle convex mirrors, so the world is always going to look a bit funky behind you.



After you break the mirror lose from the stalk you'll be able to set it up to your liking. Then just lock the 12mm nut down when you're happy. After you get it set, you are able to make fine adjustments by hand for left to right and just a bit of up and down. They're wide angle convex mirrors, so the world is always going to look a bit funky behind you.