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Discussion Starter · #1 ·
Got my yellow Icon yesterday. First one in the Kitchener Waterloo area.

Day 1 Sunday drove it for half an hour and when I got home.... Immobilizer error and bike doesn't start... Huh!! I'm like wtf??? Went through threads online and read the manual went back tried a spare key... Didn't work.. Researched a bit more and went back and put the key in... Error gone... Really strange.

First impressions
Very trigger happy.. You need to get used to the clutch.
Excellent power/torque.. Quicker than you think.
Good looking.. Turns heads.

Cons
Bumpy ride on country side roads
Didn't like the day 1 immobilizer scare.. Will keep an eye on that and update here.

Will post pictures soon...
 

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Hello Montesir, welcome to the forum! Is the immobilizer error also referred to as the check engine light? I hate you had trouble on the first day, let us know how this goes. Looking forward to the pictures.


Sarah
Usually an immo issue is in reference to the ECU not being able to detect the properly coded key. There is an RFID chip inside of the key that a sensor around the ignition switch reads when you insert your key to ensure that it is, in fact, the correct key for the bike. As far as your issue Montesir, I've got no answer for you, and that's scary as crap. Bring it to your dealer and have them scan it. Make sure the ECU isn't wonking out.
 

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Discussion Starter · #7 ·
Okay. So I waited 5 minutes and tried again. The error disappeared and the bike started This is definitely a problem with the Immo. So whenever I ride the bike a little long and a bit hard (like quick acceleration), and then stop to take a break, it doesn't restart immediately if I turn it off. I need to wait as if it needs to cool down before I can start the bike. I guess I gotta take it to the dealership.
 

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Sounds like an issue with the wiring harness, like a pinched immobilizer antenna wire or loose connector.

Follow the two wires coming out of the bottom of the ignition key switch to a 2-pin connector that should be ziptied near the right hand side of your frame near the triple clamp. Unplug it and make sure the contacts are clean, locked forward, and the wires in good condition.

If you see them ziptied at a sharp angle, the antenna wires inside could have been damaged. That would cause the intermittent failure you describe.

Source: I do EFI firmware hacking, electrical diagnostics and repairs on these Ducatis. I'll post the picture of the cable routing in a moment.
 

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I dislike very much this forum does not allow me to edit my posts. Also, I dislike very much that Ducati uses a half-baked sockmonkey of an immobilizer system that strands riders, but that is a separate issue.

I hope this helps you get home.... :(
 

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Discussion Starter · #11 ·
I dislike very much this forum does not allow me to edit my posts. Also, I dislike very much that Ducati uses a half-baked sockmonkey of an immobilizer system that strands riders, but that is a separate issue.

I hope this helps you get home.... :(
Thanks. It started by itself without doing anything. I'll give what you said a shot and might also take it to the dealership. It is unacceptable for a new bike from such a so called reputed maker to have such a major issue. I'd be interested to know what they will do. :)
 

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Discussion Starter · #12 ·
At the dealership. The error is fairly consistent. So when I drove in and the turned off and turned on again the error showed up which is good as I was able to show it to the mechanic. They're running diagnostics. Will update shortly.
 

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Discussion Starter · #14 ·
Any update Montesir? I'm curious to know how they fix it. Thanks!
Update: sorry for the late response. I took it to the dealer who couldn't figure out the problem after working on it for a couple of hours. He told me they had escalated the matter to Ducati Italy and requested a fix. In the meanwhile as a solution I have to key in a pin code to bypass the error every time I get the error. It's been a month now and no response from the dealer. This is turning out to be a shitty experience with my first Ducati.. Disappointed. Hope one of the Ducati reps on this forum sees this and responds. :(:(
 

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I had this same/a similar problem this morning after 1000 issue-free miles. My bike would have been bricked if I didn't guess the correct default IMMO code, which is 1-1-1-1.

Strangely enough the bike won't engage the steering column lock while it's throwing this code. Not sure whether that's mechanically or electronically actuated by the ignition or what. Know what the deal is?
 
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