Update: After several telephone calls with Ducati North America (DNA) no luck. My dealer contacted DNA directly by email and after three days my dealer tells me that they have received no reply either! Imagine that, DNA won't even contact their own dealer to discuss the issue. As much as I truly enjoy riding the Scrambler at this point I will never buy another Ducati given their lack of customer service responsiveness. The no contact is far worse than the possible negative information, not that I won't be livid if they do nothing. Oh well, at least the weather here still sucks so no real riding available anyway. Had planned on taking the Scrambler down to the Dragon in a couple weeks but at this point I'm leaning heavily toward my 87 VFR 400R - you know, the 30 year old bike with no brake rotor issues on the original rotors. Maybe I'll take the Scrambler as well so I can park it on the trailer with DUCATI CUSTOMER SERVICE SUCKS signs on it for the 900 mile trip down and 900 miles back. I could even take some pictures along the way to post on the Ducati Scrambler owners Facebook page. I'll update again when there is more no responses to post up about.