Have other on this forum experienced front brake rotor warping on their Scrambler? You know, where the front brake lever pulses or you can feel the shudder through the handle bars when braking?
Over on the other Scrambler forum there have been postings about owners experiencing warped front brake rotors without many miles on the bikes. Disk warping issues? | Ducati Scrambler Forum
Some with a few as 800 miles. Mine began exhibiting warped rotor symptoms at about 2,750 miles. The symptoms have gotten progressively worse up to the current 3,500 miles on the bike. Ducati does not warranty brake rotors in the USA claiming they are a wear part. My dealer told me to bring the bike in and they will have a tech ride it to confirm the symptom and then they can assist me in asking Ducati Customer Service to "Good Will" a replacement rotor.
I completed a customer contact form at Ducati and the following is the result of that effort:
Well, this morning I had a telephone call from Fabiana at Ducati "customer service" (tel # 390510938001) regarding my complaint filed through their contact form. (She was persistent as she called three times trying to reach me) They called all the way from Italy, kept me on the telephone for 15 minutes and that time was spent repeating over and over, in a slightly different way each time, that I would have to do what I had already been told, which was to take my Scrambler to the dealer (250 mile round trip), have them evaluate the issue and then they could assist me with reporting it to "customer service". Once Ducati "customer service" had that information they would decide what, if anything, they would do and if they were going to replace the rotor I would have to bring the Scrambler back to the dealer (another 250 mile round trip) to have the service completed! Guess Ducati would rather spend money making international calls trying to make me feel better about Ducati instead of replacing defective brake rotors (which would really make me feel better about Ducati).
I suggested that perhaps Ducati could inform my dealer that should they verify the warped rotor they could then replace it without making me spend another full day returning to the dealer to have it replaced. She only repeated herself yet again with the same litany of two trips will be required. Now you understand why I am placing quote marks around "customer service".
Fabiana, the woman who telephoned me responded to my question of why she called if all they were going to do was tell me what I had already been told (and included in my customer contact form) said something to the effect of "We telephoned you because you filled out the form and we wanted you to feel better" i.e. nothing to offer, Ducati just wanted to try and make you like us. Guess Ducati did not want to put that in writing which is why they telephoned. In all Ducati wasted 15 minutes our of my work day and only served to make me even less pleased with Ducati as a company.
It will be very interesting to see how this all plays out. Stay tuned.