Ducati Roadside Assistance - Ducati Scrambler Forum
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post #1 of 5 (permalink) Old 08-22-2015, 03:57 PM Thread Starter
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Ducati Roadside Assistance

Fair warning to everyone, I'm sure it probably states this somewhere in the fine print, but that sweet Ducati card we got with the free roadside assistance? It won't do anything for you if you've been in an accident. I called to see if they could tow my bike to my apartment after the accident (less than 4 mile tow) and she said towing is only covered for mechanical problems. Whoever I was connected with could not have been any less sympathetic that I was standing on the side of the road holding my hospital discharge papers.

Not my circus. Not my monkeys.
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post #2 of 5 (permalink) Old 08-22-2015, 05:03 PM
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I have tried it twice, both times they rejected to tow. First time, they refused to tow since it was midnight and there was no Ducati dealer open at that time. Second time I was on the roadside with a flat and they refused to tow citing its not covered. I was ready to pay for the tow but the lady just did not care!

Join AMA, they are the best for road side assistance. They do free tows up to 35 miles and totally worth the 50 USD membership fee for a year.
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post #3 of 5 (permalink) Old 08-22-2015, 05:36 PM
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Join AMA, they are the best for road side assistance. They do free tows up to 35 miles and totally worth the 50 USD membership fee for a year.
yup.
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post #4 of 5 (permalink) Old 08-22-2015, 06:54 PM
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Wow, I had Zero problems when I used the Ducati Roadside assistance and it could easily be argued that when I busted the oil filter, it was my own fault. They never even pretended like fault was an issue at all. And, mine happened on a Sunday when there was no Ducati dealer open, or even close, my dealer is 65 miles away, and they towed me to my house, no questions asked.

Very strange to hear this based on my experience.
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post #5 of 5 (permalink) Old 06-27-2019, 02:02 AM
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i live in new york one of my friend working in a towing company rite way towing nyc, he is offering me a roadside assistance service i am confused that should i take that service or not. any suggestion for me?
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